Privacy Policy

Last Updated: August 2026

Vision Spire Hub Co., Ltd. (“Vision Spire Hub”, “we”, “us”, or “our”) is committed to protecting your personal data and upholding high standards of data privacy. This Privacy Policy explains how we collect, process, store, and safeguard your personal information when you visit our website https://vision-spirehub.click (the “Site”) or communicate with our engineering studio.

Our data processing practices comply with the Personal Data Protection Act B.E. 2562 (2019) of Thailand (PDPA) and international privacy frameworks.

1. Data Controller Information

The data controller responsible for personal information collected through this Site is:

Vision Spire Hub Co., Ltd.
Office 7, 38 Test Street, Bangkok 00000, Thailand
Registration Jurisdiction: Thailand
Data Protection Officer Contact: privacy@vision-spirehub.click / info@vision-spirehub.click
Telephone: +66 2 000 4300

2. Information We Collect

2.1 Information You Voluntarily Provide

When you submit an inquiry or project brief via our Contact form or email, we collect:

Full name and job title
Work email address and company organization name
Selected service interest and application platform details
Project context, technical objectives, and message content

2.2 Technical Telemetry & Site Usage Data

When you navigate our Site, we automatically collect basic technical metadata:

Browser type, operating system, and screen resolution
Date, time, and duration of page visits
Referring URL and navigation paths
IP address (anonymized/truncated for geographical analytics)

3. Purposes and Legal Basis for Processing

We process your personal data under the following lawful bases:

Performance of a Contract / Pre-contractual Inquiries (Section 24(3) PDPA): To review your project requirements, prepare itemized proposals, and deliver agreed telemetry consulting services.
Legitimate Interests (Section 24(5) PDPA): To analyze aggregate website traffic, protect site security, and prevent fraudulent submissions.
Consent (Section 19 PDPA): Where you have consented to non-essential analytical cookies via our cookie banner.

4. Telemetry Privacy & PII Handling

As a core tenet of our practice, Vision Spire Hub advocates for Privacy by Architecture. During consulting engagements:

We never collect, store, or process production personal end-user data from our clients’ consumer applications.
We require clients to provide sanitized staging builds and synthetic test accounts during audit sessions.
We design client telemetry tracking schemas to exclude personal identifiers (PII) at the client SDK level before network dispatch.

5. Data Retention Periods

We retain your personal data only as long as necessary to fulfill the purposes for which it was gathered:

Contact & Inquiry Records: Retained for up to 24 months from our last communication, or until contractual engagement concludes.
Client Project Deliverables & Contract Files: Retained for 7 years in compliance with Thai corporate accounting and statutory requirements.
Technical Log Records: Stored in aggregated, anonymized form for up to 90 days for network diagnostic purposes.

6. International Data Transfers

When transferring data to cloud service providers situated outside Thailand, we ensure adequate protection standards are in place in accordance with Section 28 of the Thailand PDPA, including Standard Contractual Clauses and encryption in transit and at rest.

7. Your Statutory Data Subject Rights

Under the Thailand PDPA and applicable privacy regulations, you have the right to:

Right to Access: Request a copy of the personal information we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete personal records.
Right to Erasure (‘Right to be Forgotten’): Request deletion of your personal data where retention is no longer justified.
Right to Restrict Processing: Request suspension of data processing in certain circumstances.
Right to Data Portability: Receive your personal data in a machine-readable format.
Right to Object: Object to processing based on legitimate interests.
Right to Withdraw Consent: Withdraw cookie or marketing consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please email us at info@vision-spirehub.click. We will respond within 30 days.

8. Updates to This Policy

We may periodically update this Privacy Policy. Revised versions will be published directly on this page with an updated effective date.

9. Contact for Privacy Inquiries

Vision Spire Hub Co., Ltd.
Office 7, 38 Test Street, Bangkok 00000, Thailand
Telephone: +66 2 000 4300
Email: info@vision-spirehub.click